Select Resorts Limited Trading As Select Portfolio.
Registered in England number 02683787. 1st Floor, 1 Old Generator House, Bourne Valley Road, Poole, Dorset, BH12 1DZ, UK.
This privacy notice explains to you how Select Resorts LTD trading as Select Portfolio collects personal information. It applies to information we collect about;
- visitors to our websites;
- complainants and other individuals in relation to a data protection or freedom of information complaint or enquiry;
- people who use our services, e.g. who subscribe to our newsletter or request a publication from us;
- job applicants and our current and former employees;
These definitions should help you understand this policy. When we say “we,” “us,” ‘our,” “the Company” and “Select Portfolio”, we are referring to Select Resorts Limited, a limited company based in the United Kingdom.
When we say “client,” “customer,” or “third-party” we are referring to the person or entity that is engaging with us to use our services. When we say “you” we are referring to either a customer, client or some person that visits any of our websites.
A “subscriber” is a person we contact through our services, or a person who might choose to use our services at some point in the future. A “subscriber” can be anyone who has given us personal information and is therefore on our mailing distribution list.
“Personal information” means any information that identifies, or can be used to identify you, or a subscriber, either directly, or indirectly - including (but not limited to) first name, last name, salutation, email address, country of residence or other demographic information.
A “distribution list” is a list of subscribers, clients, customers or third-parties and all associated information related to those people or entities (for example email addresses).
While providing the services, and as described in more detail below, we may collect personal information about a website visitor, client, customer, third-party or email address on or related to a distribution list or subscriber.
Questions & Concerns
If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message. You may also contact us by postal mail or email at:
Attn: The Data Protection Officer, Select Resorts LTD, 1st Floor, 1 Old Generator House, Bourne Valley Road, Poole, Dorset, BH12 1DZ.
Information We Collect
Web beacons: We use web beacons on our Websites and in our emails. When we send emails to our Subscribers, we may track behaviour such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns and to improve our content. To do this, we include single-pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details. We also include Web Beacons in the emails we deliver for you. We use the data from those Web Beacons to create reports about how your email campaign performed and what actions your Subscribers took. Reports are also available to us when we send email to you, so we may collect and review that information.
Information from other sources: From time to time we may obtain information about you from third-party sources, such as public databases, social media platforms, third party data providers and our joint marketing partners. We take steps to ensure that such third parties are legally permitted or required to disclose such information to us. Examples of the information we may receive from other sources include: email addresses, demographic information, device information (such as IP addresses), location, and online behavioural data (such as information about your use of social media websites, page view information and search results and links). In this case, we will have informed you, when we collected this data, that it may be shared internally and combined with data collected on this Website. We use this information, alone or in combination with other information (including Personal Information) we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products, and services.
Phone Recordings: All phone calls to our offices may be recorded for training and monitoring purposes. Recordings are deleted automatically after 80 days as per our Information Asset Register, which is available upon request.
Use of Personal Information
Our use of such personal information collected is subject to data protection law. We mainly use your personal data to provide you with information or services you have requested. We may also use it for any other purpose for which you give consent, or for normal purposes connected with our work.
We may use Personal Information only for the following purposes:
To send you informational and promotional content in accordance with your marketing preferences. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.
We may also use the information to communicate with you, provide customer support & assistance, to meet legal, accounting and security requirements, or, to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Disclosure of Personal Information
We take your privacy seriously. We will never sell your personal data to anyone, and we take precautions to keep it secure.
It will sometimes be a normal and necessary part of our work to pass on information to third parties. For example:
We may pass information on about you to solicitors to help them proceed with a transaction in which you are involved.
If you have enquired about a property advertised by a third-party agent, we may pass your details on for you to discuss the property and your requirements in more detail.
We may share your information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
In addition, our practice may be audited or checked by third parties such as our accountants, which may enable them to see some information about you. Such third-parties are required to maintain confidentiality in relation to your information.
Public information and Third-Party Websites
Social media platforms and widgets. Our Websites include social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. We also maintain presences on social media platforms including Facebook, Twitter, LinkedIn and Instagram. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
Links to third-party websites.
If a security breach causes an unauthorised intrusion into our system that could affect you, then we will notify you as soon as possible and later report you on the action we took in response.
Safeguarding Your Information.
We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.
Personal Information will not be passed to anyone outside The Company without the explicit consent of the Client, or, where client confidentiality does not apply, when it is reasonably necessary for normal business purposes.
Accuracy and Retention of Data
We do our best to keep your data accurate and up-to-date to the extent that you provide us with the information we need to do so. If your data changes, then you are responsible for notifying us of those changes. We will retain your Personal Information as set out in the Information Asset Register. These periods reflect our data protection obligation not to keep Personal Information for longer than is necessary and also our statutory, regulatory and business needs to keep records.
Thereafter, information is disposed of securely, by shredding, electronic deletion or otherwise as appropriate.
Our Information Asset Register is available on request.
Your Right to Privacy
You have a right of access under data protection law to the personal data we hold about you. We seek to keep that personal data correct and up to date. You should let us know if you believe the information we hold about you needs to be corrected or updated.
We will give an individual access to any Personal Information we hold about them within 30 days of any request for information. Individuals may request to access, correct, amend or delete any information we hold about them by emailing us at [email protected] Unless it is prohibited by law, we will remove any Personal Information we hold about an individual from our servers at their request. There is no charge for an individual to access or update their personal information.
Update May 2018.